Long-form, original guides from operators and engineers who build restaurant software.
What to actually look for in a modern restaurant point-of-sale: connectivity assumptions, printer support, multi-branch reporting, and the hidden fees that quietly kill margins.
NASS Editorial · 2026-06-18 · 9 min read
A working chef's perspective on KDS hardware, bump-bar workflows, and the small UI choices that decide whether a kitchen runs smoothly at 8pm on a Saturday.
NASS Editorial · 2026-06-12 · 8 min read
Beyond the headlines — concrete tactics for inventory counting, par levels, and prep sheets that move waste from 7-9% of sales down to under 3%.
NASS Editorial · 2026-06-05 · 10 min read
A practical migration plan from 30% delivery-app commissions to direct ordering — what works, what backfires, and what to keep on the platforms.
NASS Editorial · 2026-05-28 · 9 min read
Why most QR menus underperform paper, and the design, speed and accessibility choices that turn a scan into an order.
NASS Editorial · 2026-05-20 · 7 min read
Tipping norms are changing faster than menu prices. A practical look at service charges, pooled tips, and the policies that keep front-of-house staff happy without alienating guests.
NASS Editorial · 2026-05-11 · 8 min read
Practical scheduling and forecasting techniques that bring labour costs in line without the false economy of under-staffing the floor.
NASS Editorial · 2026-05-02 · 9 min read
Step-by-step diagnostics for the most common thermal printer problems — garbled output, paper jams, network drops, Arabic characters, and the dreaded silent failures.
NASS Editorial · 2026-04-22 · 8 min read
A practical four-quadrant menu analysis that uses POS data, not gut feel, to decide what to push, what to fix, what to demote and what to cut.
NASS Editorial · 2026-04-10 · 9 min read
A pragmatic guide to the cybersecurity issues that actually affect restaurants: POS breaches, ransomware, Wi-Fi safety, and the simple controls that prevent most incidents.
NASS Editorial · 2026-03-30 · 8 min read